Date of Award

Spring 2016

Degree Type

Capstone - Open Access

Degree Name

Master of Education (MEd)

First Advisor

Susan Marine


In the past fifteen years, the numbers of Chinese international students have increased rapidly across the United States in all types of institutions of higher education (Farrugia & Bhandari, 2015). This study explores the experience of Chinese international graduate students working with study abroad agents in China. In this qualitative semistructured interview study, seven Chinese international students were interviewed. Students were asked x, y and z about their experience working with agents; several challenges of Chinese international students, including finding college information, Internet limitations, language barriers and limited time, and lack of knowledge of the application process. Based on the findings, several recommendations for improving the college marketing outreach and admission process were developed, including creating a pre-departure checklist, using established Chinese internet providers to share information, and adopting specific strategies to support Chinese students’ academic success.