Airport Cooperative Research Program Report # 92
National Academy of Sciences
ACRP Report 92: Guidebook to Creating a Collaborative Environment Between Airport Operations and Maintenance provides tools and strategies that can be used to increase and improve collaboration between operations and maintenance staffs at airports. The tools include exercises, case studies, and other resources. The report also provides methods to identify warning signs of collaboration issues between operations and maintenance staffs. This guidebook will be useful to front-line supervisors, managers, or senior leaders who wish to increase or improve collaboration between operations and maintenance departments. The tools and strategies are applicable to be applied with other departments as well.
DeLong, J. C.,
Parent, J. D.,
(2013). Guidebook to Creating a Collaborative Environment Between Airport Operations and Maintenance. Airport Cooperative Research Program Report # 92
Available at: http://scholarworks.merrimack.edu/mgt_facpub/2